Masters Theses/Capstone Projects

Date of Award

Fall 12-15-2020

Document Type

Project

Degree Name

Master of Science in Allied Health, Health Care Administration (MSAH)

Department

Health & Sport Sciences

Advisor

Paul Longenecker

First Committee Member

Melinda Rowe

Keywords

Satisfaction, Patient, Survey, Questionnaire, Review, Interaction

Subject Categories

Health Services Administration | Higher Education | Influenza Virus Vaccines | Public Health Education and Promotion | Quality Improvement

Abstract

Two separate patient satisfaction surveys were sent out to LifeCare Alliance’s customers. Each patient was asked a set of five questions that generalized the encounters as a whole experience. The first survey is for patients that were seen by nurses for footcare, general wellness and more (1A - PowerPoint). The other survey was sent to clients who received the flu vaccine (1B - PowerPoint). To conclude, data was then collected and analyzed using an excel spreadsheet (1C – PowerPoint).

Licensing Permission

Copyright, all rights reserved. Fair Use

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