Masters Theses/Capstone Projects
Date of Award
Fall 12-15-2020
Document Type
Project
Degree Name
Master of Science in Allied Health, Health Care Administration (MSAH)
First Committee Member
Melinda Rowe
Advisor
Paul Longenecker
Keywords
Satisfaction, Patient, Survey, Questionnaire, Review, Interaction
Subject Categories
Health Services Administration | Higher Education | Influenza Virus Vaccines | Public Health Education and Promotion | Quality Improvement
Abstract
Two separate patient satisfaction surveys were sent out to LifeCare Alliance’s customers. Each patient was asked a set of five questions that generalized the encounters as a whole experience. The first survey is for patients that were seen by nurses for footcare, general wellness and more (1A - PowerPoint). The other survey was sent to clients who received the flu vaccine (1B - PowerPoint). To conclude, data was then collected and analyzed using an excel spreadsheet (1C – PowerPoint).
Licensing Permission
Copyright, all rights reserved. Fair Use
Recommended Citation
Ruffner, Sean, "Reviewing Patient Satisfaction of LifeCare Alliance Services Provided to the Columbus Community" (2020). Masters Theses/Capstone Projects. 98.
https://digitalcommons.otterbein.edu/stu_master/98
Included in
Health Services Administration Commons, Higher Education Commons, Influenza Virus Vaccines Commons, Public Health Education and Promotion Commons, Quality Improvement Commons