Masters Theses/Capstone Projects

VoiceThread URL

Streaming Media

Date of Award

Spring 4-22-2021

Document Type


Degree Name

Master of Science in Allied Health, Health Care Administration (MSAH)


Dr. Paul Longenecker


OhioHealth, Home Health, Leadership, Home Health Equipment

Subject Categories

Health and Medical Administration | Health Information Technology | Health Services Administration | Higher Education


An allied health leader in a homecare goes through the challenge of meeting goals in business and healthcare settings. This practicum reflects the learnings from Ohio Health Department of Medical Equipment (Ohio Health DME), a branch of OhioHealth Home Care, with Heather McDavid who is the Director of Operations at Ohio Health DME. OhioHealth DME has five departments – Intake (Answers calls and customer calls for equipment), Complex Problem Solvers (CME), Respiratory Therapists (works with equipment such as CPAP vents, Non-Invasive Ventilator (NIV), BIPAP), Service Technicians (delivers bent metal, beds, pickup O2, and service, fix, clean equipment). The fifth department - Orthotics & Prosthetics Program is a new faction in progress. There are three offices and warehouse locations which are situated at Lewis Center, Marion, and Mansfield. The practicum project helps to learn the underlying processes and policies involved in Homecare. The key takeaways are the understanding of different equipment dealt within homecare such as oxygen concentrators, bent metals, ventilators, patient beds, etc., and last but not the least - leadership lessons from Heather McDavid and Connie Gallaher, the then president of Ohio Health Home care.

Licensing Permission

Copyright, some rights reserved. Attribution – Noncommercial – Share Alike


This practicum project was completed during the COVID-19 pandemic and reflects the learnings in a home care / home health business along with the leadership lessons.



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